Privacy Policy

Memoré ('we,' 'us,' or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit bymemore.com or make a purchase from us.

 

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

· Personal identification: name, email address, phone number

· Shipping and billing address

· Payment information (processed securely through our payment provider — we do not store full card details)

· Order history and preferences

· Device and browsing information (via cookies and analytics tools)

 

2. How We Use Your Information

We use your information to:

· Process and fulfill your orders

· Send order confirmations and shipping updates

· Respond to your inquiries and provide customer support

· Send marketing emails (only if you have opted in — you can unsubscribe at any time)

· Improve our website, products, and customer experience

· Comply with legal obligations

 

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our business, including:

· Shopify (our e-commerce platform)

· Payment processors (e.g., Stripe, PayPal)

· Shipping carriers

· Email marketing tools (e.g., Klaviyo)

· Analytics providers (e.g., Google Analytics)

These partners are contractually required to keep your information confidential and use it only to provide services on our behalf.

 

4. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and support our marketing. You can manage or disable cookies through your browser settings, though some features of our site may not function properly without them.

 

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

 

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or request deletion of your information. California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us at hello@bymemore.com.

 

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

 

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

 

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at hello@bymemore.com.